Dealer Loyalty Protection Reviews - Fraud - Scam
I spoke with an agent extensively on what part I had questions on, If that specific part was covered and what I needed to do as a customer to prepare myself for the claim. She pulled up my contract and told me my exact part WAS covered. She made it very clear that there was absolutely no questions about it.
She also googled the exact part I was questioning just to make sure she was a covered item on my contract.
After determining the part was a covered part, she started the claim for me. Told me the only thing I needed to worry about was just dropping my truck off at the dealership and Dealer loyalty protection would handle the rest.
I have now been without my truck for NINEwhole days only to get a call from the service advisor that Dealer Loyalty Protection DENIED the claim because "the part is not covered". I couldn't believe it!