Vehicle Warranty Scams - Read The Fine Print
Their standard contract has a fixed labor rate that’s below market cost in most areas but they won’t tell you this up front.
I found out after reading through the contract they mailed me. I called to complain and the customer service rep said they would email me a new contract changing the labor rate to market rate but they never sent anything.
Fortunately I was able to cancel within the thirty day cancellation window and they did credit all my payments back to me.